• Not Answered

Strange EXM error on email campaign page

After upgrading to Sitecore 9 with EXM enabled I get the following error when rendering the Email Campaign page (sitecore/client/Applications/ECM/Pages/Messages/Regular), and I can't find why it is throwing this error:

Exception: System.InvalidOperationException
Message: The partial view '/sitecore/shell/client/Applications/ECM/EmailCampaign.Controls/ReportUpdateWatcher/ReportUpdateWatcher.cshtml' was not found or no view engine supports the searched locations. The following locations were searched:
/sitecore/shell/client/Applications/ECM/EmailCampaign.Controls/ReportUpdateWatcher/ReportUpdateWatcher.cshtml
Source: System.Web.Mvc
   at System.Web.Mvc.HtmlHelper.FindPartialView(ViewContext viewContext, String partialViewName, ViewEngineCollection viewEngineCollection)
   at System.Web.Mvc.HtmlHelper.RenderPartialInternal(String partialViewName, ViewDataDictionary viewData, Object model, TextWriter writer, ViewEngineCollection viewEngineCollection)
   at System.Web.Mvc.Html.PartialExtensions.Partial(HtmlHelper htmlHelper, String partialViewName, Object model, ViewDataDictionary viewData)
   at Sitecore.Mvc.Presentation.ViewRenderer.Render(TextWriter writer)

Ay ideas, anyone?

Regards,
Arnold Jan van der Burg

1 Reply

  • Hi Arnold

    We had the same error. It was a problem from the DB Migration 8.2 to 9. We migrated a basic Sitecore Rendering Item which doesn't exists anymore in Sitecore 9.
    /sitecore/client/Applications/ECM/Renderings/ReportUpdateWatcher in the core DB.
    We removed that rendering and his dependencies to solve the error.

    Best regards
    Stefan Busch