Installation error: Failed to start service 'Sitecore Marketing Automation Engine

I have followed both the blog and the video series and both times my installation failed in the same way.  If anyone can provide guidance on how to resolve this it would be greatly appreciated.


  • We are also facing the exact same issue during Sitecore 9 install : I tried the suggestions in this thread (moving certificates etc) without any luck. Anyone closer to a solution?
  • i run the prerequisites.json, i am able to run nto marketingAutomationService.
  • After trying every suggestions in this thread, what worked for me is to turn on .NET 4.7. 'Turn windows features on and off' -> 'Internet information services' -> 'World wide web services' -> 'Application development features' -> 'ASP.NET 4.7'