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Problem Insert Link Dialog

We are running several Sitecore instances. Our production as well as our test environment runs a sitecore 8.2 version (rev. 160729).

 

When we try to insert a link in content editor we do get an empty dialog only showing the root sitecore node. Inspecting network-traffic in chrome, we found that there seems to be a problem with a call to an itemID.

I googled around, tried to config webitem API but nothing worked out.

 

On our testing environment everything works out absolutely fine. Could you please point me in a direction what to do/check next or how to solve this issue!

 

thanks in advance!