Configure tab on template item greyed out even when user is admin

Hi all,

I've come across an odd scenario where the Configure tab for a template is greyed out apart from a couple of buttons.

I've imported the template as part of a package created by another user who is also an admin.

Weirdly, if I log in as the other user on my instance, the tab buttons are enabled. However I would have thought that being an Administrator would enable these features regardless of who originally created the item?

Any guidance would be most appreciated.. thanks!

  • As I can see it may be possible that any of the user has locked the item you can  find that by right click on left pane of content tree and click on the lock item and unlock it if it is locked. After that you will be able to see the options under configure  tab.