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Certification not showing in profile


I have attended the Sitecore certification exam on 07/07/2019 using my personal Email and I completed the exam successfully. But when I created an account with the same personal email id, the certification section does not show anything. Is there anything else to do enable this? I already contacted the support and they told me that it will show on the next login. But still, it doesn't show anything in the certification section. How can I add this to profile?

1 Reply

  • Hi Reshma, have you reached out to the training group yet about your certification? If you already had another account (perhaps with a business email address) your certification may have been added to that one.