Farah Experiences is hiring for Senior Manager, Customer Experience (Sitecore Expert).
Farah Experiences was established in 2008 to provide world-class entertainment experiences. Today, the company manages and operates Ferrari World Abu Dhabi , the world’s first Ferrari-branded Theme Park and Yas Waterworld, the UAE’s unique Emirati water theme park. And we are proud to the opening of our third park in July - Warner Bros. World Abu Dhabi.
At Farah we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time.
As Senior Manager of Customer Experience, you will deliver industry leading customer experiences for our customers across different online distribution channels, by supporting our business units to embed an integrated management process with relevant tools and measures for continuous enhancement.
The objective of this role is to serve as customer experience advocate and build/deliver a CX engine for our customers, so they become "raving fans" of our leisure and entertainment venues.
Do you have the following skills or experience?
• Are you a Sitecore expert?
• Are you a technologist and a marketer?
• Do you have the ability to connect data, tech, content, channels, and people?
• Do you have experience building + delivering a CX engine?
• Do you know how to manage a digital content strategy?
• Have you ever managed end-to-end site experience and all front-end changes, content and MVT.
If so we are happy to chat with you, please click this link to apply: https://farah.taleo.net/careersection/jobdetail.ftl?job=1800005U&lang=en or send your CVs directly to: firstname.lastname@example.org